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About our Returns Policy
We want you to be happy with your goo.ey.
All goo.ey products are covered by a one-year warranty.
If, for any reason, you are unhappy with your purchase, you can return it within 28 days of receipt for a refund or exchange. After 28 days, we only accept returns on faulty items (this excludes fair wear and tear).
Your returns checklist
To return your goo.ey please -
- Email us at firstname.lastname@example.org confirming a refund or exchange
- Put your order number in the subject line of the email
- Return your goo.ey within 28 days of receipt to
E/22 Clanricarde Gardens
- Ensure your goo.ey is in pristine condition and not used (unless faulty)
- Return your goo.ey in original packaging if not used
Once we receive your goo.ey we will refund or exchange within 14 days.